Actinic in detail
The following is a pretty detailed list of the features and functions of Actinic Business.
Note that whilst there are other Actinic products that either carry less or more features, for the purposes of a standard consultation contract, this is the ideal product.
General Features
- Windows-based application installs on a standard PC
- Based on Microsoft Access database
- Quick start set-up wizard
- Easily accessible help facility
- Compatible with most commercial web servers
- Fast upload facility for Actinic Hosting and compatible specialist hosts
Flexible Product Catalogue
- Support for up to 20,000 products with product images
- Explorer-style 'drag and drop' interface to access product items quickly and easily
- Support for downloadable, digital products such as mp3 music files
- Multiple page layout options, including product list with single 'add to cart' button
- Enter and display product prices exclusive or inclusive of tax
- Display prices in two currencies simultaneously, using a fixed exchange rate
- Create unlimited number of product sections and subsections
- Define unlimited product variations such as size and colour
- Display product choices as radio buttons, drop downs or button grids
- Define additional components for each product
- Use one product as a component of another
- Product Options Wizard to speed up new product creation
- Optionally assign different prices to different product variants
- Add shopper definable fields for personalised products
- Add additional text or images in a supplementary page or a pop-up window
- Specify delivery costs by weight, geography, order value and quantity
- Import and export product and section data
- Create links to external files or urls
- Categorise products to set specific data only for that product e.g. author for books
- Hide products and information items from selected customers or customer groups
Customisable Store Design and Layout
- Design Wizard to help you choose your site layout, buttons and colour scheme
- Real-time preview of your store as you build it
- Full site customisation using an intuitive 'point and click' interface
- Multiple preview modes provide easy navigation and instant access to any part of your store
- Select from a range of pre-designed themes or mix and match elements to create a unique design
- Complete flexibility to edit of site colour scheme, product/section layout and variables
- Create your own variables for product-specific data fields, design objects and many other functions
- Library of design snippets to be used in creating a design
- Create additional content and information pages - build a complete web site
- Word-style toolbar for changing fonts and text styles
- Easy to use 'point and click' HTML code editor
- Create conditions for specific content to appear on the web site
- Integrates with Adobe Dreamweaver enabling design to take place in Dreamweaver
Efficient Order Processing and Customer Management
- Built-in order-processing module processes orders from receipt to shipment
- Full range of payment options for online orders, including support for Actinic Payments and PayPal
- Print invoices, packing lists and address labels
- One click order processing to allow fast processing of orders, with user-definable actions
- Edit order details
- Monitors stock levels during order processing, with alerts for low stock levels
- Add reminders to orders for actions on specific dates e.g. call the customer
- Create and view sales reports such as fastest selling items and best customers
- Generate customer emails with support for unlimited custom email templates
- Prompted backup and restore feature
- User logon for catalogue management
- Import customer account information
- Mail and telephone order (MOTO) screen for processing telephone, fax and mail orders
- Direct credit card payment processing for telephone, fax and mail orders (requires Actinic Payments account)
- Postcode lookup on the desktop for offline orders (Postcode Anywhere account required - annual fee applies; exclusive discount available)
- Customise the fields and tabs shown on the order summary screen
- Make notes under customer details and create and sort on action-due dates
- Barcode support to enable order tracking by scanning the barcode
- Set up a range of customer groups and apply specific criteria (discounts, messages, payment methods) to each group
- Real time stock control enables stock management (website, MOTO and retail outlet) for the merchant and up-to-date visibility of stock levels for the shopper.
- Handle components independently provides flexibility to partially ship an order if any of the components of the order are not currently in stock.
- Credit Card Shredder for enhanced security by deleting the majority of credit card details from the order database leaving the last four digits for future card identification
- Order filter speeds up loading of relevant orders by not loading the complete order database
- Quick find on orders speeds up locating orders based on criteria
- Queue order email sending for large volumes of order emails provides facility to send emails over a period of time to prevent them being marked as spam
- Add order number to custom email so shopper has visibility of order number in subsequent email correspondence
Powerful Marketing Features
- Generates search-engine-friendly web sites.
- Meta keywords, meta description and title tags are automatically generated
- Meta keywords, meta description and title tags can be edited by the user
- Image alt tags automatically generated from product and section names
- Create customer accounts to increase shopper loyalty
- Google Analytics integration provides comprehensive monitoring of site performance and ROI (requires free Google Account)
- Create Best Sellers list for publication to the web site
- Create Related Product lists to encourage additional purchases
- Automatically generate a New Products list and publish to web site
- Apply discounts based on order value and display in the shopping cart
Specify discount start and end dates
- Set up a range of trigger values for a discount
- Create Also Bought lists to show products other shoppers have purchased
- Apply discounts based on quantity or specific products ordered
- Apply merchandising discounts such as 'buy one get one free', date-expiring discounts and multiple use coupons
- Advanced mailing list generation allowing filtering based on a variety of criteria
- Recently viewed products provides an improved shopping experience and assists in increasing sales by making it easy for shoppers to return to products that they were interested in.
- Customer feedback increases shopper trust and likelihood of purchase by demonstrating the retailer’s commitment to good customer service.
- ‘Condition’ Field for Google Product Feed. New, used or refurbished condition feed now added as standard.
Integration with other Systems
- Interface directly with Sage 50 Accounts system to transfer orders and import product and customer data
- Interface directly to an Actinic EPOS application
- Dynamically link products to an external database
- Google Checkout integration
Customer Friendly Stores
- Online shopping cart with industrial strength security
- Automated site navigation features including menu bar, section list, site map and 'breadcrumb trail'
- Automatic email confirmation of order
- Remember me option for returning visitors
- Cart content summary visible on every page
- Cart contents can be saved for later completion, or as a 'wish list'
- Fast product search
- Fully integrated with all the leading online Payment Service Providers
- Postcode lookup on the web site for online orders (Postcode Anywhere account required - annual fee applies; exclusive discount available)
- Streamlined checkout improves the shopper experience by speeding up the checkout process.
- Include product images in the checkout provides shopper visibility of products ordered
Comprehensive Support
- Free email support
- 30 days free telephone support
- Online Knowledge Base
- Actinic Community forums
- Actinic Cover (optional)
The following are examples of on-going ecommerce contracts where the design, build and marketing are soley managed by myself on behalf of my clients.
Grimshaw Sports
Nostalgia Building Supplies
Others in development...